Privacy Policy

Effective Date: March 1, 2025

Introduction

This Privacy Policy explains how RHAIKA FASHION ("RHAIKA," "we," "our," or "us") collects, shares, and uses the information that we collect about you when you use any of our Services (as defined in our Terms and Conditions) or visit our Website www.rhaikacollection.com. It applies only to our websites, services, and products, and does not apply to any third-party websites, services, products, or applications – even if they are made available by us or accessible through our Services or our Website. Unless we define a term in this Privacy Policy, all capitalized words used in this Privacy Policy have the same meanings as they do in our Terms and Conditions.

This Privacy Policy applies to you whenever you use our Services or visit our Website. For purposes of this Privacy Policy, a “Guest” or “Guests” means any RHAIKA customer or any other person or business that uses our Services or visits our Website. Please read this Privacy Policy carefully so that you understand your rights in relation to your personal data. If you do not agree with any part of this Privacy Policy, you should not access our Website.

Jurisdiction and Legal Basis for Processing Personal Data (UAE Compliance)

This Privacy Policy is prepared in accordance with the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). RHAIKA FASHION processes personal data in compliance with applicable UAE privacy laws.

We process your personal data under lawful bases such as:

  • Your explicit consent
  • The performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests (provided they do not conflict with your fundamental rights)

If you are located in the UAE, you have the following rights under PDPL:

  • The right to access your personal data
  • The right to request correction or deletion of personal data
  • The right to restrict or object to data processing in certain cases
  • The right to data portability
  • The right to withdraw consent at any time

You may exercise these rights by contacting us at rhaika.dubai@gmail.com.

Information We Collect About You

Information that You Provide

We collect information you provide when you create an account, sign up to use the Services, verify your identity, communicate with us, upload content, answer surveys, or otherwise use the Services, including:

  • Personally Identifying Information: Your name, email, shipping/billing addresses, phone number, and birthdate
  • Financial Information: Bank account or credit card details
  • Non-Identifying Information: Details that do not personally identify you
  • Aggregated Information: Non-identifiable group data
  • Other Voluntary Information: Provided through promotions, surveys, etc.

Information We Collect Automatically

We may collect the following when you use our Services:

  • Location Information: Based on your IP address or mobile settings
  • Device Information: Details about your device and operating system
  • Usage Data: How you interact with our Website and Services
  • Other data uploaded or derived from your use of the Services

Cookies and Tracking Technologies

We use cookies to enhance your experience and track website usage. These may include:

  • Strictly necessary cookies
  • Analytical/performance cookies
  • Functionality cookies
  • Targeting/advertising cookies

You can manage cookie preferences via your browser. Third-party services (such as advertising partners) may also use cookies beyond our control. For more on cookies, visit www.allaboutcookies.org.

Web Beacons

We may use web beacons in emails or on our Website to understand your engagement.

How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Website and Services
  • Fulfill orders and process payments
  • Communicate updates or account notifications
  • Respond to support inquiries
  • Send marketing and promotional content
  • Customize content and advertising
  • Ensure security and prevent fraud
  • Conduct data analysis and business performance tracking

How We Share Your Information

We may share your information:

  • With service providers for hosting, payment processing, or delivery
  • With partners for marketing (with your consent)
  • In the event of business sale, acquisition, or merger
  • To comply with UAE legal or regulatory requirements
  • With your explicit consent

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is 100% secure.

Your Choices

  • Cookies: Manage via your browser settings
  • Marketing Emails: Unsubscribe at any time from promotional messages
  • Account Info: Contact us at rhaika.dubai@gmail.com to update or delete your data
  • Location Services: Disable via your device settings
  • Do Not Track Signals: Our Website does not currently respond to such signals

International Data Transfers

Your data may be transferred to and processed in countries outside the UAE. We ensure adequate protections are in place where required by law.

Children’s Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personally identifiable information (PII) from anyone under 18 years of age. If you are under 18, do not use our Services or provide any information through our Website.

If we learn that we have collected personal information from an individual under the age of 18 without verified parental consent, we will take immediate steps to delete such information. If you believe we might have collected information from a minor, please contact us at rhaika.dubai@gmail.com.

Links to Third Parties

Our Website may include links to third-party websites. We are not responsible for their content or privacy practices.

Changes to this Policy

We may update this Privacy Policy periodically. Changes will be communicated via our Website or your registered email. Continued use of our Services constitutes your agreement to the updated policy.

Contact Us

For any questions or to exercise your privacy rights, please contact us at:

Email: rhaika.dubai@gmail.com